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Showing 11 - 12 of 12 results for "customer satisfaction"

Stockland increases green star ratings, reduces water use

RACHEL ALEMBAKIS  |  WEDNESDAY, 2 NOV 2011  |  NEWS
... AU$850m rent per annum," Stockland said in its report. "Recognising this, in FY11 we established an annual customer satisfaction tracking program. The first stage involved interviews and group discussions with our major retailers, national specialty ...

ACSI release governance guidelines

RACHEL ALEMBAKIS  |  FRIDAY, 12 AUG 2011  |  NEWS
... labour relations and labour rights. ACSI also recommends disclosure on stakeholder relationship management, customer satisfaction rates and how they are measured and the company's philanthropic practices and how they are linked to business strategy. ...
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