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Showing 1 - 3 of 3 results for "customer complaints"

Macquarie AM partners to buy UK wastewater service provider

MATTHEW WAI  |  THURSDAY, 3 JUL 2025  |  NEWS
... plan, which has made good progress including a ~40% reduction in pollution incidents, a ~80% reduction in customer complaints, and other areas such as water leakage and sewer flooding which are now top quartile. MAM has separately supported Southern ...

Brisbane Airport to use AI to cut emissions in buildings

RACHEL ALEMBAKIS  |  THURSDAY, 25 AUG 2022  |  NEWS
... conditioning) system energy usage, 17% reduction in building equipment run-time, and zero comfort-related customer complaints during the six-month pilot. BrainBox AI's engine autonomously optimises a building's existing heating, ventilation ...

ANZ publishes interim corporate responsibility report

RACHEL ALEMBAKIS  |  FRIDAY, 20 MAY 2011  |  NEWS
... action to increase the number of women in management and improve our processes for resolving and reducing customer complaints." ANZ is not meeting its goal to resolve 90% of Australia and New Zealand retail customer complaints within five days - currently ...
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