Search Results | Showing 1 - 10 of 12 results for "customer satisfaction" |
| | | ... reporting; governance, which includes independent board representation, standards and qualification compliance, customer satisfaction surveys, risk management, cyber risk assessment and modern slavery risk assessment; and employee engagement, which focuses ... |
| | | | ... reporting; governance, which includes independent board representation, standards and qualification compliance, customer satisfaction surveys, risk management, cyber risk assessment and modern slavery risk assessment; and employee engagement, which focuses ... |
| | | | ... reporting; governance, which includes independent board representation, standards and qualification compliance, customer satisfaction surveys, risk management, cyber risk assessment and modern slavery risk assessment; and employee engagement, which focuses ... |
| | | | ... you find that growth prospects get diminished." It is possible to track social license to operate through customer satisfaction data, employee turnover and engagements and other metrics, Myatt noted. "With COVID, we've had a once in a lifetime event ... |
| | | | ... for performance, but they can also match that with the Sustainable Development Goals, which then aligns customer satisfaction and people's understanding of what sustainability means, should mean, and actually does mean, in terms of what a given company ... |
| | | | Non-financial performance measures such as safety, employee engagement and customer satisfaction can be as important as financial performance measures in setting hurdles to encourage companies to deliver strong financial results, according to AMP Capital. ... |
| | | | ... on their location." Mirvac surveys residents four months after they have moved in to their homes to check customer satisfaction, Breavington said. The work with KPMG has also resulted in a tool that Mirvac will use when designing future projects. "The ... |
| | | | ... metrics as one area of focus. "We looked at staff engagement because that can be very closely linked to customer satisfaction," Carlsson-Sweeny said. "In my research I found a couple of cases where better staff engagement has led to better customer satisfaction. ... |
| | | | Commonwealth Bank of Australia reported an increase in retail customer satisfaction of 79%, a 4% jump from last year, as well as increases in gender diversity and community program funding in its most recent sustainability report. Commonwealth Bank ... |
| | | | The Commonwealth Bank of Australia (CBA) reported a customer satisfaction rating of 75.2%, slightly lower than last year and putting the bank in 4 th place against the other three main Australia banks, against a backdrop of full year net profits of ... |
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