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Westpac reports sustainability progress, net profit

RACHEL ALEMBAKIS  |  FRIDAY, 18 NOV 2011  |  NEWS
... business practices." For 2012, the bank's sustainability objectives on the customer front include implementing financial literacy education for small and mediu8m-sized customers in New Zealand, ranking as the top 1 and 2 for Net Promoter Score (NPS) ...
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