Search Results | Showing 1 - 10 of 18 results for "customer service" |
| | | The high-profile Désirée Lucchese has quit MLC Life Insurance after just four months to join S&P Global as a sustainability solutions specialist. Lucchese said she is keen to return to the "complex, nuanced and ever-evolving space of investment data ... |
| | | | ... could fundamentally reshape employee tasks, from risk assessments and fraud detection to software development and customer service. It projects that nearly one-third of task hours could be automated by 2030. But, as US Securities and Exchange Commission ... |
| | | | ... to work harder, almost 10 times more likely to be innovative, and four times more likely to provide excellent customer service, according to DCA. "We know that inclusion has significant benefits for both employers and employees," Annese said. "DCA's ... |
| | | | ... the responsible adoption of AI technology. "The opportunities are very large," Pringle says - particularly in customer service enhancement, productivity gains, and resource optimisation. But these opportunities are "not yet fully realised". As AI represents ... |
| | | | ... model may not be possible. Concerns over a "two-tiered" society In the Unilever trial, Ditzell found that some customer service roles and roles that required extensive driving, travel, or commute may be less suited to the 100:80:100 model. "This isn't ... |
| | | | ... Australia's first licensed Islamic bank. Hejaz has hired Andrew Oey as head of lending, Samrah Sahi as head of customer service and Michael Trist as general manager - sales and distribution. "Hejaz is on a mission to ensure that Muslims don't ... |
| | | | ... capability building and strategic initiatives such as building out customers relationship system and building out our customer service centre," Simons said. Australian Ethical chief executive and managing director John McMurdo said that in light of the ... |
| | | | ... Australian sustainability taxonomy to guide the definitions, labels and standards that guide product development, customer service delivery and capital allocation in the financial sector. ASFI is also aiming to establish a permanent ASFI body by mid ... |
| | | | ... ethics? when the management team are sitting and making decisions, it's not clear as how to weigh the value of good customer service, profit, and good for the community, and how to operationalise it on a case-by-case basis." Rafe posited in the research ... |
| | | | ... teams compared to 3% in non-inclusive teams, and were 10 times more likely to be in a team providing excellent customer service - 65% in inclusive teams compared to 6% in non-inclusive teams. "Organisations have got to work out if this is important to ... |
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